Event

Event Slug	Description
crm.webhooks.requests.transfer.reject	Triggers when request is rejected

Data

Key	Type	Description
id	string	request id
type	string	request type: transfer
status	string	request status: approved | pending
user_id	string	request user id
request_time	string	date and time of the request. UTC+0
source_trading_id	number or string	source trading account id or WALLET
source_platform	string	source trading account platform
source_connection_id	string	source trading account's connection id
source_amount	string	source amount
source_currency	string	source currency
target_trading_id	number or string	target trading account id or WALLET
target_platform	string	target trading account platform
target_connection_id	string	target trading account's connection_id
target_amount	string	target amount
target_currency	string	target currency
beneficiary_name	string	beneficiary name when transfer type is others
beneficiary_email	string	beneficiary email when transfer type is others
beneficiary_phone	string	beneficiary phone when transfer type is others
beneficiary_user_id	string	beneficiary user id when transfer type is others
rate	number	rate for source currency to target currency
rate2	number	rate for target currency to source currency
source_input	boolean	Identify whether the customer entered the source amount or the target amount.
transfer_type	object	transfer type : oneself | others
transfer_flow.total_steps	object	total number of steps for this transfer
transfer_flow.current_steps	object	current step that has been approved

Example

This is an example of the full JSON payload while rejected a withdrawal request

{
  "source": {
    "service": "requests",
    "group": "crm.webhooks.groups.requests.transfer",
    "event": "crm.webhooks.requests.transfer.reject"
  },
  "target": {
    "name": "审核-转账"
  },
  "version": "1.0.0",
  "data": {
    "id": "k5u1ivg8",
    "type": "transfer",
    "status": "rejected",
    "user_id": "xrlv118e",
    "request_time": "2025-07-29 02:59:57",
    "source_trading_id": 30831,
    "source_platform": "mt4",
    "source_connection_id": "u5mzgkch",
    "source_amount": "10.00",
    "source_currency": "USD",
    "target_trading_id": 30460,
    "target_platform": "mt4",
    "target_connection_id": "u5mzgkch",
    "target_amount": "10.00",
    "target_currency": "USD",
    "beneficiary_name": "ste-om1",
    "beneficiary_email": "[email protected]",
    "beneficiary_phone": null,
    "beneficiary_user_id": null,
    "rate": 1,
    "rate2": 1,
    "source_input": true,
    "transfer_type": "others"
  }
}

Previous pageApprove Transfer Requests

Next pageApprove Kyc Requests